I have never met someone so professional that handled everything in a timely manner before I met Nataly. She has taken such good care of my boyfriend and his kids. She's very understanding and hard working. People often complained of her not being in the office, but she is the only one handling it so I can understand that. The maintenance man is very hard working and does it in a timely and efficient manner. The grounds are well kept and the photos actually reflect what the units look like. Safe for kids to play alone and your packages can be dropped off without getting stolen! Highly recommend these for the beautiful layout and the most helpful manager and maintenance man you could ask for. Makes you forget its an apartment and feels like a home.